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Effective Date: 06.06.2026

Thank you for shopping with Fit & Fierce Online Shop. We are committed to providing a smooth shopping experience and ensuring your order reaches you as quickly as possible. Please review our Shipping & Returns Policy below.

Shipping Policy

Order Processing

• Orders are processed within 1–3 business days after payment is received.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During peak periods, promotions, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Shipping: We offer free standard shipping on orders over [Insert Amount].

Estimated Delivery Times

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days

• International Shipping: 7–21 business days (where available)

Delivery times are estimates and may vary due to weather conditions, carrier delays, customs processing, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your package's progress.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Fit & Fierce Online Shop is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and help resolve the issue.

Returns & Exchanges Policy

Return Eligibility

We accept returns for eligible items within 30 days of delivery.

To qualify for a return, items must:

• Be unused, unworn, and in original condition

• Include original tags and packaging

• Be free from stains, odors, damage, or signs of wear

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items

• Gift cards

• Personalized or custom-made products

• Items marked as final sale

How to Request a Return

To initiate a return:

1. Contact our customer service team a 616-448-7046

2. Include your order number and reason for return.

3. Wait for return instructions and authorization.

4. Ship the item back using the provided instructions.

Unauthorized returns may not be accepted.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

• Original shipping charges are non-refundable unless required by law.

Refunds

Once your return is received and inspected:

• Approved refunds will be processed to the original payment method.

• Refunds may take 5–10 business days to appear on your account, depending on your financial institution.

• You will receive an email confirmation once your refund has been issued.

Exchanges

We accept exchanges for eligible items when inventory is available. If the requested item is unavailable, a refund or store credit may be offered.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement, exchange, or refund at no additional cost to you.

Contact Us

If you have any questions regarding shipping, returns, or exchanges, please contact us:

Fit & Fierce Online Shop
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Business Hours: [Insert Hours]

We appreciate your business and thank you for choosing Fit & Fierce Online Shop.