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    STORE POLICY

    CUSTOMER CARE

    At Fit & Fierce, customer satisfaction is our top priority. We are commited to providing exceptional service to help you achieve your fitness goals with confidence.

    Our customer care team is available  to assist with product inquiries. order tracking, shipping information, returns, exchanges and any concerns you mau be having regarding your shopping experience. We strive to respond promptly and ensure that every customer receives personalized attention and reliable solutions. Your trust and satistaction are important to us, abd we continuously work to deliver quality products and outstanding service.

    PRIVACY & SAFETY

    Effective Date: 06.06.2026

    At Fit & Fierce Online Shop we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.

    1. Information We Collect

    We may collect the following types of information:

    Personal Information

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

    • Payment information

    • Account login credentials (if applicable)

    Non-Personal Information

    • Browser type and version

    • Device information

    • IP address

    • Website usage data

    • Cookies and tracking information

    2. How We Use Your Information

    We use your information to:

    • Process and fulfill orders

    • Provide customer support

    • Communicate about purchases, deliveries, and returns

    • Send promotional emails and marketing communications (with your consent where required)

    • Improve our website, products, and customer experience

    • Prevent fraud and enhance security

    • Comply with legal obligations

    3. Payment Processing

    Payments are processed through secure third-party payment providers. Fit & Fierce Online Shop does not store full credit card information on its servers. Payment providers handle your payment information according to their own privacy and security policies.

    4. Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    • Remember your preferences

    • Analyze website traffic and performance

    • Improve user experience

    • Deliver relevant advertisements

    You may manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

    5. Sharing Your Information

    We do not sell your personal information.

    We may share information with:

    • Shipping and fulfillment partners

    • Payment processors

    • Marketing and analytics service providers

    • Website hosting and technology providers

    • Government authorities when required by law

    All third-party providers are expected to protect your information and use it only for authorized purposes.

    6. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

    7. Your Privacy Rights

    Depending on your location, you may have the right to:

    • Access your personal information

    • Correct inaccurate information

    • Request deletion of your information

    • Object to or restrict certain processing activities

    • Withdraw consent for marketing communications

    • Request a copy of your personal data

    To exercise these rights, contact us using the information below.

    8. Email Marketing

    If you subscribe to our newsletter or promotional communications, we may send you updates, offers, and product information. You may unsubscribe at any time by clicking the unsubscribe link in our emails.

    9. Children's Privacy

    Our website and services are not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

    10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

    12. Contact Us

    If you have any questions about this Privacy Policy or how your information is handled, please contact us:

    Fit & Fierce Online Shop
    Phone: 616-448-7046

    By using our website, you acknowledge that you have read and understood this Privacy Policy.

    WHOLESALE INQUIRIES

    I’m a Wholesale Inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

     

    I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

    PAYMENT METHODS

    - Credit / Debit Cards
    - PAYPAL

    - Offline Payments

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